Eviction Innovations

This site profiles current initiatives to address the eviction crisis across the United States.

It is aimed at policymakers, organizers, researchers, and others who are interested in what communities around the U.S. are doing.

Responses profiled have goals ranging from preventing evictions to mitigating their disastrous consequences and are focused at the local, state, and national levels.

It has examples of eviction diversion programs, legal navigators, data initiatives, and other projects aimed at reducing the numbers and negative impacts of eviction.

We are currently facing a nationwide eviction crisis, but efforts to address it remain largely disconnected.

Across the country, communities, cities, and states are investing in new policies, services, and technologies.

Gathering and making information about these innovations accessible can fuel effective, evidence-based responses.


Explore the innovations being launched across the country.


Learn how to measure impact and what evidence there already is about what works.


Share the programs that you know about and find others to connect with.

How does the eviction process work?

There are official evictions, that go through the courts. And there are unofficial evictions that are done without going to court — and possibly done illegally through pressure by landlords on tenants. Below find a map of a general legal process of an official eviction (this can differ in jurisdictions, but this is typically the process that eviction lawsuits follow).

Eviction system interventions: Services, Policies, and Technologies

COVID-19 Eviction Forms

How can a person get protected under the national eviction moratorium during COVID-19? They need to fill in a Declaration document, as well as making…
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Eviction Cost Calculator

The I4J Lab at University of Arizona has created a Cost of Eviction Calculator. This tool can help policy-makers, service-providers, and others to determine what…
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Right to Counsel in NYC

NYC’s Right to Counsel program provides free full-representation lawyers to tenants who live in eligible zip codes, and who are income-eligible. It is run by…
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Map of eviction interventions, to address the eviction crisis.
We have been mapping out the interventions that are being piloted + proposed at different phases of the eviction system. Explore them in more depth at our Innovations page.

COVID-19 related eviction interventions

COVID-19 Eviction Forms
How can a person get protected under the national eviction moratorium during …
CDC National Eviction Moratorium
The CDC Eviction Moratorium is a new national emergency policy, that orders …
The CARES Act & Public Housing Authority renter policies during COVID
Since the passage of the CARES Act on March 27th, 2020, Public …
Eviction Legal Help FAQ site for COVID-19 renters’ rights
The national eviction help and renters' rights FAQ site coordinates plain-language explanations …
Eviction Moratorium policies to protect tenants during COVID-19
During the COVID-19 emergency, many governments have created new Eviction Moratorium policies …
Letter Writer with Local Law for Tenants during COVID-19
A national letter-writing tool for tenants, that integrates local law — during …
Letter-writer for COVID-19 emergency in LA
A letter-writing tool to generate an official notice that a tenant can't …
Eviction Prevention Letter-Writer, Hello Landlord
Hello Landlord is a program developed by LawX and SixFifty to resolve …

Tell us about an eviction program

We are looking for detailed descriptions of programs that address the eviction crisis. Do you run such a program, or know of one? Please let us know!

Eviction Diversion, Mediation & Prevention programs

What is an eviction diversion program? This model of help has become increasingly prominent over the last several years. There are different variations of the model, but the basic process is as follows:

  1. Opt-In Participation: When a landlord files an eviction lawsuit against a tenant, either party can sign up to participate in an eviction diversion program (and the other must agree).
  2. Application + Confirmation: The court or legal services agency hosts the program. Once the parties agree to participate, then they process their application to confirm they’re eligible.
  3. Mediation for an agreement: The diversion program staff helps the landlord and tenant through a mediation session to agree on a payment plan and possible other terms in a settlement agreement that will let the tenant stay in the home.
  4. Other Services Referrals: The diversion program connects the tenant to other social services that might help them with their financial, employment, schooling, health, and housing situation.
  5. Funds to Landlords for Back-Rent: The landlord receives funds from the program to compensate for some or all of the unpaid rent.
  6. Court Case dismissed and/or masked: The court case is dropped, meaning that there is no official eviction judgment against the tenant in the court records. This prevention of a judgment may benefit the tenant down the road, in credit reports, tenant screening, and other ‘risk assessments’.
  7. Tenant stays in home and both follow agreement: The tenant is allowed to stay in the home as long as the terms of the payment plan and agreement are met.
  8. Ongoing rental relationship: Ideally, the tenant’s financial situation improves and they are able to continue living in the home, the landlord maintains the property, and the relationship follows the rules set out in the lease. Or, the tenant has more time to make plans to move to a home that is a better fit.

There are many examples of diversion programs that have launched over the past several years, to see more specific examples and how they have set up eligibility criteria, payments, applications, mediation, and service referrals.

Eviction Diversion Program in Pinellas County, Florida
Renters and landlords in Pinellas County, Florida are eligible for a COVID-19 …
Texas statewide Eviction Diversion Program
The new Texas statewide eviction diversion program offers help during COVID-19 to …
Eviction Diversion Program in Ingham County, MI
The court in Ingham County, Michigan has an Eviction Diversion Program to …
Eviction Diversion Program in Jackson County, MI
Jackson County, Michigan has an Eviction Diversion Program that lets tenants opt …
Rent Court Mediation in Maryland
Baltimore Rent Court offers an in-court Mediation program for landlord-tenant issues. They …
One-Stop Eviction Diversion Clinics at Housing Court & Neighborhood Centers in Minnesota
The Housing Court Clinic offers a suite of legal, dispute resolution, and …
Eviction Diversion Program in Durham, NC
This program provides individuals facing eviction with free advice and support, ranging …
Eviction Prevention in Syracuse, NY
The City of Syracuse Department of Neighborhood and Business Development invested in …
Eviction Diversion Program in Richmond, VA
The Eviction Diversion program provides tenants who have received an unlawful detainer …