Are you working on building a better coalition of services for tenants at risk of eviction, or who have recently been evicted?
You may try a 1-2 hour Service Mapping exercise to build a better regional coalition & establish a resource directory that different legal, financial, housing, and government groups can use to connect people with local resources that can help them.
Our team has made a Service Mapping template whiteboard, that you can use on Mural (an online whiteboard application). This whiteboard can help you run a Service Mapping session with your regional group. Find instructions on how to run this session at the How-To Guide from the Eviction Prevention Learning Lab.
Here is quick overview of how to do service mapping:
Make this map with a group of stakeholders in your region.
The mapping session is an opportunity to learn about the direct & indirect services that can help a person in need.
Have 1-2 people facilitate this session.
1 person asks the questions & makes sure stakeholders from different groups can highlight their services. Ask followup questions!
1 person takes notes in the colored rectangles & then groups/arranges.
Once you are done with the mapping session, then you can:
Clean up the map & screenshot each zone. Share those with the group.
Make a referral directory in a Google Sheet or Doc, to share among the group.
Write a short strategy memo about key areas for improvement. And a Gap Analysis of where services are missing.