Samira Nazem at National Center for State Court highlighted some innovations at local courts in Lawrence Township, Indiana in Marion County. They have worked to create more visual, supportive guides throughout the in-person court process for tenants and landlords looking for help.
These DIY efforts are cost-effective but impactful, because they provide user-friendly signposts and support to a person through a stressful and intimidating journey through court
Thanks to Samira and the group at NCSC working on eviction diversion for the photos and details. If you have seen other service designs to support people through housing court, please send along your local details as well.