Hello Landlord is a program developed by LawX and SixFifty to resolve rental issues before eviction takes place. The program helps tenants write a letter to their landlord if they have missed rent or need a repair to their apartment. It also helps tenants who cannot pay rent due to a public health emergency, like COVID-19, write a letter to their landlord to give them notice of their situation, which may be required to make use of local eviction moratorium rules.
It began as a project in Utah and Arizona, but the tool is accessible and usable by tenants throughout country.
From June 2019 onward
Size (number of beneficiaries)
500+ users of the website, as of February 2020
Who designed and set up the program?
Hello Landlord was created by LawX, the legal design lab at BYU Law School, the Innovation for Justice (i4J) Program at University of Arizona College of Law, and SixFifty, the technology subsidiary of the law firm Wilson Sonsini Goodrich & Rosati.
Who runs and manages the program?
Who funds the program?
Intended Beneficiaries: Who does the program target?
Tenants throughout the country
How does the program work? What are the typical paths of action that the beneficiary + the service-provider take?
Beneficiaries can create a free account on https://hellolandlord.org/. There are two categories to choose from:
1. Can’t pay the rent?
2. Need repairs?
Hello Landlord will ask beneficiaries quick and easy questions about their rental. The answers are used by the service-provider to compose a letter to the landlord. Beneficiaries can then download the letter and mail, email or hand deliver it to their landlord.
What assets can be shared for others to use?
Contact team for more details, see contacts below.
What are the plans for monitoring and evaluation?
The program will be evaluated with the University of Arizona.
Have any evaluations been conducted so far?
Not available at this time — check back later!
Contact and Follow-Up Info
Documentation + Links
Point of Contact for more information
Kimball Dean Parker, Director of LawX at BYU Law School, at email@example.com