The Delaware Supreme Court established a new policy that allows non-lawyers — in this case, approved Qualified Tenant Advocates — to represent tenants in eviction court. This is only for residential tenants (not commercial ones).
Usually, only licensed lawyers are allowed to represent tenants in the Delaware eviction courts, called Justice of the Peace Court. Landlords could be permitted to be represented by licensed advocates (non-lawyers) as well.
Delaware is going to provide Qualified Tenant Advocates for free to tenants. These advocates will be trained by legal aid lawyers. See this information from Delaware Public Media:
Other states can consider relaxing the rules that typically prevent non-lawyers from giving advice or representation to tenants — especially when there are few available housing attorneys. This is typically a change to legal ethical rules, which prohibit ‘unauthorized practice of law’ by people without an active legal license from the state bar.
Read more about the debate in Delaware about how to respond to the eviction crisis here.